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Retail Service Associate

2 months ago

Abingdon, Virginia, United States Goodwill Industries of Tenneva, inc. Full time
Position Overview

Salary: $13.50 per hour

Open Interviews: Join us for interviews on Wednesdays

Are you looking for a meaningful career? At Goodwill Industries of Tenneva, Inc., your role directly impacts individuals facing employment challenges. You will play a crucial part in helping others secure jobs.

Benefits of Joining Our Team:
  • Competitive Compensation
  • Comprehensive Medical Benefits (Including Dental and Vision after 45 days)
  • 403(b) Retirement Savings Plan
  • Generous Paid Time Off (4 Weeks PTO + 9 Holidays)
  • Opportunities for Cross-Training and Career Advancement
  • Paid Time Off for Birthdays
  • Mileage Reimbursement
  • Employee Discounts at Partner Stores

Key Responsibilities:

  • Collaborate with the Team Lead and other associates to understand daily tasks and responsibilities.
  • Efficiently operate the cash register and handle various payment methods.
  • Actively engage in team meetings to enhance sales and customer service.
  • Provide exceptional service to customers and donors, ensuring a welcoming environment.
  • Answer phone calls professionally and direct inquiries appropriately.
  • Familiarize yourself with Goodwill's mission to assist customers and donors effectively.
  • Maintain organized inventory on the sales floor and assist in merchandise displays.
  • Complete necessary reports as directed by management.
  • Adhere to established payment procedures and maintain confidentiality of sales information.
  • Follow safety and security protocols at all times.
  • Perform additional duties as assigned by management.
Core Competencies:
  1. Proficiency in POS systems and cash handling.
  2. Strong ethical standards.
  3. Excellent customer service skills.
  4. Effective decision-making abilities.
  5. Cash management expertise.
Qualifications:
  • Experience with POS systems and cash handling.
  • Ability to provide accurate change and maintain cash accuracy.
  • Flexibility to work varied schedules, including weekends.
  • Strong communication skills with customers and team members.
  • Ability to work independently and responsibly.
Physical Requirements:
  • Ability to move throughout the store and assist in various areas.
  • Capability to stand, bend, and lift items as needed.
  • Visual acuity to process transactions and follow procedures.

Safety Commitment: We prioritize safety in every aspect of our work.

Note: This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities.

Goodwill Industries of Tenneva, Inc. is an Equal Opportunity Employer.