Cashier & Customer Service Associate

1 month ago


Abingdon, Virginia, United States Goodwill Industries of Tenneva, inc. Full time
Job Title: Cashier & Customer Service Associate

We are seeking a highly motivated and customer-focused Cashier & Customer Service Associate to join our team at Goodwill Industries of Tenneva Area, Inc.

Job Summary:

The Cashier & Customer Service Associate is responsible for providing exceptional customer service, operating the POS system, and maintaining a safe and organized work environment.

Key Responsibilities:
  • Operate the POS system, credit card terminal, and other equipment accurately and efficiently.
  • Provide professional and courteous customer service, responding to customer inquiries and resolving issues in a timely manner.
  • Maintain a safe and organized work environment, adhering to Goodwill's safety procedures and protocols.
  • Assist with displaying merchandise attractively to draw customer interest.
  • Complete cash settlement reports and other tasks as assigned by the Team Lead or Assistant Team Lead.
Requirements:
  • Ability to operate POS system, credit card terminal, and other equipment.
  • Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a timely manner.
  • Ability to maintain a safe and organized work environment, adhering to Goodwill's safety procedures and protocols.
  • Ability to work a varied schedule, including weekends and holidays.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
Preferred Qualifications:
  • Prior cash register and checkout experience.
  • Prior retail sales floor/inventory experience.
  • Ability to lift, push, and pull at least 35 pounds as required.
What We Offer:
  • Competitive pay and benefits package.
  • Opportunities for advancement and professional growth.
  • A supportive and inclusive work environment.

Goodwill Industries of Tenneva Area, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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