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Housing Case Manager
2 months ago
Elevate Community Services Inc is seeking a skilled Housing Case Manager to join our team in providing critical support services to individuals in emergency shelters.
Key Responsibilities- Case Management and Navigation: Provide comprehensive case management and navigation services to clients, including housing search and placement, and leveraging supportive services to maintain housing.
- Service Coordination: Coordinate services for clients, including understanding and supporting clients through the community's Coordinated Entry System (CES).
- Barrier Identification and Mitigation: Identify and address barriers to housing faced by clients, such as poor credit, criminal justice involvement, and pending evictions.
- Housing Placement and Support: Guide and support clients through the steps required to secure housing, including document collection, completing assessments, filling out applications, and signing a lease.
- Eligibility and Resource Identification: Confirm a client's eligibility for particular programs and services, and locate housing opportunities in the community.
- Client Advocacy and Support: Encourage clients to proactively search for housing through motivational interviewing and other forms of trauma-informed care, and maintain appropriate client files and complete documentation within the required timeframe.
- Data Collection and Reporting: Collect program data, including tracking all housing placements and case notes in the programs' HMIS project, CES HMIS project, and any other funder required data.
- Community Resource Development and Liaison: Develop and maintain working knowledge of available community resources and act as liaison, and maintain relationships with referring and supporting agencies and represent the agency at various community meetings including Case Conferencing.
- Client Voice and Choice Advocacy: Advocate for the client's voice and choice in the housing process.
- Education and Experience: Bachelor's Degree in social services or closely related field, preferred. 3 years' experience in housing related social services.
- Skills and Abilities: Good documentation skills, excellent communication skills (written and oral), ability to work well in a team environment, adherence to the highest standard of ethical conduct, especially to standards governing confidentiality, and cultural/linguistic sensitivity to populations served.
- Driving Record and License: Clean driving record and valid driver's license.
