Housing Case Manager

3 weeks ago


Fresno, California, United States Elevate Community Services Inc Full time

The Housing Case Manager - Community Navigator at Elevate Community Services Inc is responsible for providing case management and navigation to individuals currently residing in emergency shelters.

Key Responsibilities:
  • Coordinate services for clients
  • Understand and support clients through the community's Coordinated Entry System (CES)
  • Identify and address barriers to housing faced by clients such as poor credit, criminal justice involvement, and pending evictions
  • Guide and support clients through the steps required to secure housing, e.g., document collection, completing assessments, filling out applications, and signing a lease
  • Confirm a client's eligibility for particular programs and services
  • Locate housing opportunities in the community
  • Encourage clients to proactively search for housing through motivational interviewing and other forms of trauma-informed care
  • Maintain appropriate client files and complete documentation within the required timeframe
  • Collect program data, including but not limited to tracking all housing placements and case notes in the programs' HMIS project, CES HMIS project, and any other funder required data
  • Develop and maintain working knowledge of available community resources and act as liaison
  • Maintain relationships with referring and supporting agencies and represent the agency at various community meetings including Case Conferencing
  • Advocate for the client's voice and choice in the housing process

Requirements:

  • Bachelor's Degree in social services or closely related field, preferred
  • 3 years' experience in housing related social services
  • Good documentation skills
  • Excellent communication skills (written and oral)
  • Ability to work well in a team environment
  • Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality
  • Must be culturally/linguistically sensitive to populations served
  • Clean driving record
  • Valid driver's license


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