Police Information Technician

17 hours ago


High Point, North Carolina, United States City of High Point, NC Full time
Job Summary

This position is responsible for performing a variety of clerical and technical tasks in support of the Police Department's daily operations. The successful candidate will provide excellent customer service, maintain accurate records, and perform other essential duties as required.

Key Responsibilities
  • Receives and responds to requests for information from the public and police officers
  • Maintains confidential filing and record systems, including court records and subpoenas
  • Enters statistical data and reports on computer systems
  • Assists subordinate technicians in the area of crime classification, IBASE reporting, and report preparation
  • Reviews daily work output to ensure quality, accuracy, and performance
  • Distributes, delivers, and sorts mail
  • Responsible for the preparation, classification, indexing, filing, and retrieval of police records and documents
  • Processes and manages subpoenas for law enforcement records and documentation
  • Provides reference services to internal and external customers
  • Uses effective interpersonal, customer service, and communication skills to calm irate customers
Requirements
  • High School Diploma or GED equivalent
  • Ability to work under general supervision and perform a variety of tasks
  • Good oral and written communication and computer skills
  • Successful completion of a polygraph and background investigation
  • Valid Driver's License
Preferred Qualifications
  • At least one year of experience in records management or law enforcement work
  • Familiarity with local and state agencies affiliated with the Criminal Justice System
Physical Requirements

This position requires the ability to perform light work, exerting up to 50 pounds of force occasionally, and up to 10 pounds of force frequently. The position also requires the ability to reach, handle, and finger.

Working Conditions

This position is subject to working inside and outdoors, and may be exposed to hazardous conditions. The position requires the ability to work in a fast-paced environment and perform multiple tasks simultaneously.



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