Operations Support Specialist

3 weeks ago


Vicksburg, Mississippi, United States Ergon, Inc Full time
Job Summary

We are seeking an experienced Operations Support Specialist to join our Corporate Maintenance team in Vicksburg, MS.

About the Role

This is a challenging and rewarding opportunity to support the management, development, and implementation of operational systems, policies, and procedures. As an Operations Support Specialist, you will provide day-to-day operations support to the Shop Supervisor and Fired Equipment Supervisor, assist in coordinating Corporate Maintenance services, and drive growth in continuous improvement efforts.

Main Responsibilities
  • Provide administrative support for the Corporate Maintenance team, including developing, tracking, and improving databases associated with work order management and equipment reliability.
  • Create and manage work orders in KPI system, Clockify, input technician hours and expenses into their associated work order, collect and consolidate procurement card coding information and receipts, and complete expense reports in SAP Cloud.
  • Collect and enter technician time into payroll program, Kronos, maintain PPE spreadsheet database, coordinate equipment calibrations, and keep up with dates and notifications for PPE and equipment calibrations.
  • Manage vehicle fleet to ensure updated tag registration, maintain mileage log, maintain truck inventory records, and coordinate service.
  • Duties such as parts receiving, maintaining office and shop supplies, spare parts/equipment inventory, generating POs, and invoice payment.
  • Manage equipment in SAP by building new SAP files, gathering data for equipment information, and updating the location of equipment as work orders are completed.
  • Promote and aid in maintaining a clean and well-organized shop, office, and fleet vehicles.
  • Promote maintenance/continuous improvement best practice initiatives and goals for application in the field, identify inefficiencies, and promote areas where improvements can be made.
  • Implementation and ongoing management of MaintainX (CMMS) in daily operations to manage spare parts inventory, work orders, procedures, and compliance programs.
  • Oversee entire lifecycle of work orders in SAP/MaintainX/Work Order Dashboard from initiation to completion.
About You
  • Bachelor's degree or Associate's degree preferred.
  • Prior experience in industrial environment and office management required.
  • Requires a self-motivated individual with strong leadership, communication, and organization skills.
  • Ability to multitask and prioritize.
  • Experience with SAP Plant Maintenance (preferred), Microsoft Windows, Word, Excel, and Outlook.
  • Experience in reporting, data analysis, spreadsheets, databases, and/or presentation software.
  • Able to receive and give feedback and constructive criticism from a variety of channels.

This is a great opportunity to grow your career in a dynamic and fast-paced environment. If you are a motivated and detail-oriented individual with excellent organizational skills, we encourage you to apply.



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