Trading Application Support Specialist

18 hours ago


Reston, Virginia, United States QUANTEAM - North America (RAINBOW PARTNERS Group) Full time
Job Description

We are seeking a skilled Trading Application Support Analyst to join our team at QUANTEAM - North America (RAINBOW PARTNERS Group). As a key member of our support team, you will be responsible for providing expert support for our Fixed Income and Credit & Rates products.

Key Responsibilities:

  • Provide timely and effective support for functional and technical issues related to our Fixed Income and Credit & Rates products.
  • Troubleshoot complex problems in a fast-paced financial environment.
  • Communicate effectively with internal and external stakeholders, including traders, sales teams, and developers.
  • Collaborate with global support teams to ensure seamless end-user support.
  • Manage client relationships and provide updates on project status.

Requirements:

  • Strong analytical and problem-solving skills, with experience in financial products and trading systems.
  • Excellent communication and interpersonal skills, with the ability to adapt to new environments and systems.
  • Proactive and results-oriented, with a focus on delivering high-quality support.
  • Experience working in an Agile environment, with knowledge of Agile methodologies.

Desired Skills:

  • Understanding of derivative product lifecycle and financial markets.
  • Proficient in SQL and familiar with Client/Server applications.
  • Experience with middleware and networks, as well as functional knowledge in FI/FX.
  • Knowledge of Windows/Unix environments and Microsoft Office applications.

Prior Work Experience:

  • Support team experience facing traders and sales teams.
  • Previous experience in the financial industry, with a focus on support and customer service.

Education:

  • BS degree in Computer Science or equivalent, with a preference for a degree in finance.


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