Customer Service Representative
4 weeks ago
Role Overview
As a Customer Service Representative at FASTSIGNS, you will be the primary point of contact for current and prospective customers. Your role will involve building long-lasting relationships by turning prospects into customers and then into loyal clients.
Key Responsibilities
- Work with customers through various channels, including email, telephone, in-person, and at their place of business.
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Prepare estimates, implement work orders, and ensure timely delivery of finished orders.
- Participate in daily team meetings, execute business and marketing plans, and contribute to the success of the FASTSIGNS Center.
Requirements
- Outgoing and responsive with excellent communication skills.
- Eager to learn and adapt to new situations.
- Ability to build relationships and provide exceptional customer service.
- Great listening skills, documentation, and organization are highly valued.
About FASTSIGNS
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We pride ourselves on providing the best customer service in the Sign Industry, and we survey our customers to ensure we constantly improve our service.
What We Offer
- Competitive pay and ongoing training opportunities.
- A dynamic and ever-changing work environment.
- The opportunity to grow your personal and business skills.
Are You the Right Fit?
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