Global Customer Analytics Director
4 weeks ago
Job Summary
We are seeking a highly skilled Global Customer Analytics Director to lead our customer analytics team and drive business outcomes through data-driven insights.
About the Role
The Global Customer Analytics Director will be responsible for developing and implementing customer analytics strategies, leading a globally dispersed team of analysts, and partnering with the Sales organization to drive customer engagement and sales performance.
Key Responsibilities
- Develop and implement customer analytics strategies to drive business outcomes
- Lead a globally dispersed team of analysts to deliver actionable customer insights
- Partner with the Sales organization to identify opportunities and challenges in B2B sales
- Develop and implement advanced analytics models to improve customer engagement and sales performance
- Collaborate with clients to understand their needs and provide tailored analytics solutions
- Utilize data storytelling to effectively communicate insights to internal and external stakeholders
- Ensure data integrity and accuracy in all analytical outputs
- Drive the development of scalable analytics frameworks and tools
- Mentor and develop global team members, fostering a culture of continuous learning and innovation
- Collaborate with cross-functional teams to refine analysis scopes and deliver impactful insights
Requirements
- BA/BS or equivalent in a quantitative field (e.g., Business, Statistics, Mathematics, Computer Science)
- Strong technical skills in database tools and programming languages (e.g., SQL, Python, R) with experience in analyzing large datasets
- 10+ years of experience in customer analytics, data science, or a related field
- 4+ years of leadership experience managing large (40+) globally dispersed teams
What We Offer
- Robust benefits package
- Global career opportunities
- Opportunity to work with a world leader in gaming content and technology
Travel Expectations
Up to 25%
Pay Range
$169,015 - $313,886 per year
Location
Las Vegas, NV, US
Type
Full time
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