Hardware Specialist

1 week ago


Ashburn, Virginia, United States TEKsystems Full time
Job Overview

We are seeking a skilled Hardware Specialist to join our team at TEKsystems. As a key member of our datacenter operations team, you will be responsible for ensuring the smooth operation of our datacenter infrastructure.

Key Responsibilities
  • Break/Fix and troubleshooting of ZT hardware in Microsoft datacenters
  • Installation and troubleshooting of servers
  • Respond to service tickets for ZT servers in customer datacenters in a timely manner
  • Keep parts lockers up to date and properly stocked at all times
  • Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer
  • Track server fleet health and validate that ZT is always exceeding customer requirements for total servers online
  • Provide consistent, detailed feedback to the ZT engineering team on failures, serviceability of servers, and integration with the datacenter
  • Apply firmware and BIOS updates as needed using ZT engineering-approved tools
  • Comply with all datacenter safety, security, and operational protocols consistently
Requirements
  • Experience working in a datacenter
  • Experience working on server tickets
  • A+ Certification(s)

We are looking for a self-starter with excellent customer service skills who can work with minimal guidance. If you are a motivated and detail-oriented individual with a passion for IT infrastructure, we encourage you to apply for this exciting opportunity.



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