IT Infrastructure Specialist

7 days ago


Madison, Wisconsin, United States Epic Full time
About Epic

Epic is a forward-thinking company that empowers its employees to drive innovation and excellence in the healthcare industry. Our team is passionate about creating software solutions that support the delivery of quality care for all patients.

Job Description

We are seeking a highly skilled IT Operations Technician to join our team. As an IT Operations Technician, you will play a critical role in monitoring and maintaining our hosting infrastructure stack, ensuring seamless performance and responsiveness. You will work closely with cross-functional teams to troubleshoot complex issues and provide exceptional technical support.

The ideal candidate will have excellent analytical and problem-solving skills, with the ability to communicate complex technical concepts effectively. If you are a motivated individual who thrives in a fast-paced environment, we encourage you to apply.

Requirements
  • A history of academic and professional success
  • Exceptional interpersonal, communication, initiative, and leadership abilities
  • Available to work second or third shift hours
  • Eligibility to work in the U.S. without sponsorship
  • COVID-19 vaccination
Preferred Qualifications
  • Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute
  • Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
  • CompTIA+, CCNA, Network+, or Linux+ certification
  • Knowledge of VMware
What We Offer

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career. Your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers.

Our campus was designed to heighten your ability to get stuff done in a comfortable and inspiring environment. Enjoy delicious food at one of our many restaurants, explore the city of Madison, and take advantage of our unique employee perks.

We believe in diversity, equity, and inclusion, and we know that inclusive teams design software that supports the delivery of quality care for all patients. We encourage all qualified candidates to apply, regardless of their background or experience.

Salary Range

$85,000 - $110,000 per year, depending on experience and qualifications.



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