Food Service Associate

2 weeks ago

Washington, United States Busboys and Poets Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Food Runner/Expo. As a key member of our front-of-house team, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable dining experience.

Key Responsibilities
  • Effectively communicate customer needs to line cooks and/or servers
  • Expedite food and ensure quality and standards are met in presentation of each food item
  • Carry food, dishes, trays, or silverware from expo line to customers
  • Serve food to customers and assist servers as needed
  • Locate items requested by customers
  • Clean up spilled food or drink or broken dishes and remove empty bottles and trash
  • Perform serving, cleaning, or stocking duties in establishments, to facilitate customer service
  • Maintain adequate supplies of items such as silverware, carry-out containers, carry-out bags, etc.
  • Stock cabinets or serving areas with condiments and refill condiment containers
  • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
  • Serve ice water, coffee, or other beverages to patrons
  • Other duties as assigned by management
Requirements
  • Top-tier communication and hospitality skills
  • Must have weekend availability and work a minimum of 3 shifts per week
  • Must be able to work with a team
  • Fluent (or semi-fluent) in Spanish is a plus
About Us

Busboys and Poets is a multi-concept restaurant, bar, event, and bookstore space with 8 locations in DC, Maryland, and Virginia. We are committed to providing an inclusive and diverse work environment where our staff can grow and thrive.

Why Work for Us

We offer competitive pay and benefits, including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid parental leave, and more. Our team-oriented and fast-paced environment is perfect for those who are passionate about hospitality and customer service.

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