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Lead Representative for Patient Access in Westerville

2 months ago

Lockport, New York, United States PSG Full time
Position Overview

The Patient Access Lead Representative plays a crucial role in managing the workflow within the Patient Access department. This position is essential for maintaining efficiency and ensuring that all processes are streamlined for optimal performance.

Key Responsibilities
  • Oversee daily operations within the Patient Access team.
  • Ensure that patient interactions are handled with the utmost professionalism and care.
  • Facilitate communication between staff and patients to enhance service delivery.
  • Monitor and manage workload distribution among team members.
  • Provide training and support to new staff to ensure adherence to company standards.
Qualifications

The ideal candidate will possess strong leadership skills and a background in customer service within the healthcare sector. A commitment to providing exceptional service and a focus on teamwork are essential for success in this role.