Retail Sales Lead
4 weeks ago
Are you passionate about delivering exceptional customer experiences and driving sales growth? Do you have a knack for leading high-performing teams and creating a positive work environment? We're seeking a seasoned Retail Sales Lead to join our team at The Spice & Tea Exchange
Key Responsibilities:- Lead and develop a team of sales associates to achieve sales goals and provide exceptional customer service
- Implement and maintain a thorough understanding of The Spice & Tea Exchange's operating standards and procedures
- Assist Store Managers with work and job results by coaching, counseling, and developing team members
- Track and implement floor strategies based on key performance indicators and uplift team members to meet sales goals
- Monitor and respond to customer inquiries and concerns in a timely and professional manner
- Sticker merchandise with labels, SKU's, prices, and locations and assist in the creation of labels and maintain adequate levels of backup labels
- Blend and package products as necessary and where applicable
- Assist in the recording of inventory registrations, write-offs, and invoices in the back end of the POS
- Stock shelves, containers, counters, and tables with merchandise and maintain inventories to ensure product availability
- Establish and maintain rapport with customers to ensure their return and/or word of mouth advertising
- Uphold and promote The Spice & Tea Exchange brand at all times while in uniform
- Assure that deposits are made on a daily basis for each day of business in absence of the Store Manager
- Secure merchandise by implementing security systems and measures
- Balance and reconcile register daily at the open and close of business
- Contribute and maintain a cohesive store team unit by actively contributing to team efforts by accomplishing related results as needed
- High School Diploma/GED
- 1-3 years of retail management experience
- Computer skills (Google Office, POS/Inventory systems)
- Availability on weekdays and weekends, mornings, afternoons, and late evenings
We offer a competitive hourly rate of $21.00 and a fun, creative, and supportive work environment. If you're passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity
The Spice & Tea Exchange is a nation-wide franchise powered by flavor, passionate franchise owners, and a desire to bring flavorful ingredients to your kitchen. Our franchise owners are the #1 reason for what we do, and our team is a close-knit family you'd enjoy sitting with around the dinner table.
We strive to provide guests with quality products and flavorful memories. Our shops offer a sensory shopping experience, where you can explore recipes, speak with our knowledgeable staff about your culinary interests, and discover new flavors.
At The Spice & Tea Exchange, we're committed to our mission of creating and sharing the experience of a more flavorful life. If you have a desire to inspire coworkers and customers, we may have a place for you at the table.
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