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Retail Store Associate

1 month ago

Norwood, Massachusetts, United States CVS Health Full time

At CVS Health, we're shaping the future of healthcare for people, businesses, and communities. As a Retail Store Associate, you'll play a meaningful role in delivering exceptional customer service and supporting the sales floor. Your talents and expertise will help us positively impact the lives of others, making a difference in the communities we serve.

Key Responsibilities:
  • Provide differentiated customer service by anticipating customer needs and demonstrating compassion and care in all interactions.
  • Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed.
  • Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
  • Support opening and closing store activities as needed.
  • Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
  • Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.
Requirements:
  • At least 16 years of age.
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details.
Preferred Qualifications:
  • Previous experience in a retail or customer service setting.
Education:

High School diploma or equivalent preferred but not required.