Medical Support Coordinator
1 week ago
We are seeking a highly skilled Athletic Training and Orthotics Manager to join our team at Orthopaedic Solutions Management.
The ideal candidate will have a strong background in athletic training and orthotics management, with excellent communication and organizational skills.
Responsibilities include:
- Providing exceptional customer service to patients, visitors, and coworkers
- Preparing patient charts in Athena for visit, ensuring pertinent records, test results, imaging, and referral information are available
- Retrieving patient digital images from Medview system on exam room monitors during clinic for physician review
- Ensuring zones are adequately stocked for the clinic, including medical supplies, injectables, and patient information brochures or handouts
- Escorting patients into exam rooms and completing patient intake documentation in EMR, including obtaining and updating history, medications, allergies, etc. per clinic protocol
- Preparing patients for visits with providers by removing sutures, staples, dressings, etc., having patients change as necessary, positioning patients for exams or procedures, and completing necessary consents
- Assisting physicians during visits with injections or office procedures
- Creating diagnostic testing, therapy, medication orders, excuse notes, referrals, and patient education materials in EMR
- Ensuring patients understand provider instructions for sample medications and follow-up care
- Completing DCW25 work comp status forms, providing copies to patients, and returning originals to front desk staff for submission to WC department
- Breaking down patient charts with appropriate disposal of PHI, completion, and scanning of patient forms, records, etc.
- Cleaning zones and exam rooms, ensuring red bags and sharps boxes are replaced if applicable
- Restocking exam rooms and MA station for next day clinic
- Ensuring safety and security of all PHI in accordance with state and federal HIPAA regulations
- Acknowledging compliance with company plans, policies, and procedures set forth by Orthopaedic Solutions Management
- Performing other duties as assigned
$70,000 - $90,000 per year, depending on experience.
Benefits:
- Competitive salary range
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Tuition reimbursement program
- Generous paid time off policy
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