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Room Quality Supervisor

2 months ago

Buffalo, New York, United States Buffalo Lodging Associates, LLC Full time
Become a Key Member of Our Housekeeping Team

Buffalo Lodging Associates, LLC is seeking a dedicated Room Inspector to enhance our housekeeping operations. In this pivotal role, you will oversee cleaning staff, uphold cleanliness standards, and ensure exceptional guest experiences. Your responsibilities will include evaluating guest rooms, bathrooms, and communal areas, providing guidance and training to team members, and supporting housekeeping tasks as necessary. Flexibility in scheduling is essential, as you may be required to work weekends and holidays.

Key Responsibilities:

  • Supervise and coordinate the activities of cleaning personnel
  • Conduct thorough inspections of guest accommodations and public spaces
  • Deliver training and support to housekeeping staff
  • Assist in maintaining high cleanliness standards
  • Ensure guest satisfaction through quality control measures

Qualifications:

  • Previous experience in the hospitality industry is preferred
  • Strong attention to detail and quality assurance
  • Outstanding customer service abilities
  • Capability to work autonomously or collaboratively
  • Physical stamina to stand for extended periods and lift items up to 25 lbs.
  • Warm and approachable demeanor

What We Offer:

  • Competitive weekly compensation
  • Comprehensive health, dental, and vision coverage
  • 401(k) plan with employer contributions
  • Paid time off and recognized holidays
  • Tuition assistance programs
  • Employee discounts on various services
  • Opportunities for professional growth and advancement

Compensation: $18.00 per hour

Join Buffalo Lodging Associates, LLC, where we prioritize our team members and foster a collaborative work environment. We are proud to be an equal opportunity employer, dedicated to promoting diversity and inclusion. Become a vital part of our team and contribute to our mission of excellence.