Catering Operations Specialist

3 days ago


Philadelphia, Pennsylvania, United States Compass Group USA Full time
About Us

Compass Group USA is a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. Our company prides itself on delivering exceptional service and quality food to our clients. We are committed to providing our employees with opportunities for growth and development, as well as a positive and inclusive work environment.

Job Summary:
We are seeking a highly organized and detail-oriented Catering Staff Member to join our team. This role will be responsible for coordinating catering staff schedules, preparing and serving food, and ensuring that all functions are delivered, served, and cleared in a timely fashion.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong attention to detail. If you are a team player who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  1. Determine workload requirements from catering orders.
  2. Meet with function group leaders to discuss setup arrangements; address last-minute changes and resolve problems.
  3. Interact with customers and resolve complaints in a service-oriented manner.
  4. Demonstrate complete understanding of menu items.
  5. Instruct staff on work expectations for catered functions.
  6. Help staff set up rooms to desired specifications.
  7. Assemble and deliver food and supplies to scheduled locations.
  8. Serve food and beverages to guests.
  9. Return food, beverages, serving equipment and utensils to catering facility.
  10. Ensure proper presentation, portion control and maintenance of serving temperatures; follow HACCP standards.
  11. Maintain sanitation and orderliness of all equipment, supplies and utensils.
  12. Ensure proper food preparation by following approved recipes and production standards.

Qualifications:
  • A valid driver's license may be required.
  • Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

Benefits:
  • Instapay (early access to your wages) and high interest savings through the EVEN app.
  • Associate Shopping Program.
  • Health and Wellness Program.
  • Discount Marketplace.
  • Employee Assistance Program.

Estimated Salary Range:$28.50 - $35.25 per hour.

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