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Team Leader

2 months ago

Upper Marlboro, Maryland, United States Cold Stone Creamery Full time

Cold Stone Creamery - As a Team Leader at Cold Stone Creamery, your responsibilities will include:

  • Training and Mentoring: Develop and guide team members and shift leaders to enhance their skills.
  • Task Delegation: Assign responsibilities to team members while ensuring effective follow-up.
  • Performance Accountability: Monitor and hold the team accountable for their performance standards.
  • Customer Service Excellence: Ensure that the team delivers prompt and friendly service to all customers.
  • Staffing and Scheduling: Manage staffing levels and create schedules to optimize labor costs.
  • Cash Management: Oversee proper cash handling procedures to maintain financial integrity.
  • Inventory Control: Ensure accurate inventory management and ordering processes.

Join us in creating memorable experiences for our customers