Pharmacy Operations Director

2 weeks ago


Charleston, West Virginia, United States Communicare Health Services Full time
Pharmacy General Manager

Pharmacy Solutions Group is currently seeking a highly skilled and experienced Pharmacy General Manager to lead our pharmacy operations in post-acute/long-term care facilities.

Company Overview

Pharmacy Solutions Group is a leading healthcare organization dedicated to delivering exceptional pharmacy services to our residents, patients, and clients. We strive for excellence in patient care, operational efficiency, and innovative solutions to meet the evolving needs of the diverse healthcare industry.

Position Overview

The Pharmacy General Manager will assume a range of responsibilities to ensure the smooth operation and success of the pharmacy, including leadership, management, financial management, customer service, quality assurance, technology, staff development, and strategic planning.

Responsibilities
  • Provide strong leadership to the pharmacy team, fostering a positive work environment.
  • Oversee all aspects of pharmacy operations, including staffing, scheduling, and performance management.
  • Develop and implement policies and procedures to ensure compliance with regulatory standards and best practices.
  • Protect and foster the culture of the enterprise by leadership, mentorship, and self-awareness.
  • Develop, implement, and report on Key Performance Metrics and provide monthly reporting to the team and to direct reports.
  • Develop and manage the pharmacy budget, including revenue projections and expense control.
  • Negotiate contracts with vendors and manage relationships to ensure cost-effective procurement of pharmaceuticals and supplies.
  • Build and maintain strong relationships with long-term care facilities, healthcare providers, and other stakeholders.
  • Address customer inquiries and concerns promptly and effectively.
  • Collaborate with healthcare professionals to optimize medication management and patient outcomes.
  • Ensure compliance with all relevant state and federal regulations governing pharmacy operations.
  • Implement quality assurance programs to maintain high standards of medication safety and accuracy.
  • Conduct regular audits and reviews to identify areas for improvement and mitigate risks.
  • Evaluate and implement technology solutions to streamline pharmacy operations and improve efficiency.
  • Oversee the implementation and maintenance of pharmacy management systems and automation tools.
  • Provide training and support to staff on the use of pharmacy technology.
  • Recruit, train, and develop pharmacy staff, ensuring they have the skills and knowledge necessary to perform their roles effectively.
  • Foster a culture of continuous learning and professional development within the pharmacy team.
  • Conduct performance evaluations and provide feedback and coaching to support staff growth.
  • Develop and execute strategic plans to drive business growth and expand market share.
  • Identify opportunities for new services or partnerships to meet the evolving needs of long-term care facilities and patients.
  • Monitor industry trends and competitive landscape to inform strategic decision-making.
  • Develop and maintain contingency plans to ensure continuity of pharmacy operations during emergencies or crises.
  • Coordinate with external stakeholders, such as healthcare providers and emergency responders, as needed.
  • Communicate effectively with staff and customers during emergencies to minimize disruptions and ensure patient safety.


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