Customer Success Manager

4 weeks ago


Dallas, Texas, United States Geneo Full time
About Geneo

Geneo is a leading provider of innovative, energy-based solutions for aesthetic and vision applications. Our cutting-edge technology, including the groundbreaking Glo2Facial treatment, unlocks the body's natural superpowers to nourish and transform the skin from the inside out.

The Role

We are seeking a highly skilled Customer Success Manager to join our team. As a key member of our sales team, you will be responsible for building strong relationships with our esthetic customers, providing training and guidance to help them succeed, and identifying opportunities for growth and expansion.

Key Responsibilities
  • Develop and execute business plans to drive customer success and growth
  • Provide product training and support to ensure customers maximize their use of Glo2Facial treatments
  • Identify and pursue new business opportunities, including up-selling and cross-selling
  • Collaborate with internal partners to identify second equipment sales and upgrades
  • Stay up-to-date on Geneo's product offerings and industry trends to provide expert guidance to customers
Requirements
  • Proven experience in relationship-based selling, particularly with consumable products
  • Experience in the aesthetics industry, preferably in dermatology, plastic surgery, or luxury spa environments
  • Demonstrated expertise in helping medical practices or spas build successful businesses around products
  • Familiarity with CRM platforms, such as Salesforce or HubSpot, is a plus
What We Offer
  • Competitive base salary and uncapped commission
  • Full health benefits, including medical, dental, vision, FSAs, and HSAs
  • Basic Life/AD&D and Long-Term Disability coverage
  • 401(K) plan with employer match
About Us

Geneo is an equal opportunity employer committed to diversity and inclusion. We value a win-win, pay-it-forward attitude and a breakthrough mindset that challenges business as usual. If you're passionate about skincare and have a proven track record of success in the aesthetics industry, we encourage you to apply for this exciting opportunity.



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