Security Visitor Control Representative

4 weeks ago


Miami Beach, Florida, United States Mount Sinai Medical Center of Florida Full time
Job Summary

We are seeking a highly skilled and detail-oriented Security Visitor Control Representative to join our team at Mount Sinai Medical Center of Florida. As a key member of our security team, you will be responsible for ensuring the safety and security of our patients, visitors, and employees.

Key Responsibilities
  • Receiving and greeting patients, visitors, vendors, and employees in a professional and courteous manner, handling general inquiries as appropriate.
  • Communicating and directing patient concerns to the appropriate managers/directors.
  • Ensuring that all patients, visitors, vendors, and employees are wearing appropriate surgical masks or protective masks prior to entry into the hospital.
  • Maintaining patient privacy and confidentiality at all times, adhering to HIPAA.
  • Administering basic health screening questionnaires to each patient, visitor, or vendor prior to entry into the facility.
  • Using the provided thermometer, administering temperature readings and recording temperature on the screening questionnaire.
  • Directing patients to screening areas for further testing by clinical personnel.
  • Accepting belongings brought in by family members for inpatients and filling out appropriate "belongings forms."
  • Enforcing visitation policies and monitoring patient and visitor needs and the workflow of the hospital lobbies and entrances.
Requirements
  • High School Diploma required.
  • Minimum of one year in customer service, with preferred experience in a healthcare setting.
Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

  • Health benefits.
  • Life insurance.
  • Long-term disability coverage.
  • Healthcare spending accounts.
  • Retirement plan.
  • Paid time off.
  • Pet insurance.
  • Tuition reimbursement.
  • Employee assistance program.
  • Wellness program.

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