Automotive Service Representative

7 days ago


Olney, Maryland, United States QGR Jiffy Lube Full time

{"h1": "Customer Service Advisor Job Description", "p": "At QGR Jiffy Lube, we are seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and ensuring their needs are met.

Responsibilities:

* Greet customers and acknowledge their requests
* Check-in customers and verify information
* Be an expert on all sales processes and initiatives
* Process phone calls in a professional manner and encourage customers to come in for service work
* Be comfortable selling to customers our product offerings
* Document, verbally communicate, and sell recommendations
* Write estimates and order parts for services as needed
* Be able to create and bill out all sales orders
* Work towards achieving company-set goals or objectives, including individual sales goals
* Keep pace with customers, balancing multiple priorities and using good judgment to manage time
* Build relationships with customers by communicating the status of their vehicle and promise time

Requirements:

* Driver's License
* Ability to stand on your feet for 10+ hours
* Ability to speak English
* Bi-lingual is a plus
* Previous sales experience is a plus - automotive is preferred

Benefits:

* Competitive pay (based on experience)
* Bonus plan
* Matching 401K
* On-the-job training with Award Winning Online Training Platform: Jiffy Lube University
* We promote from within - a commitment we are passionate about
* No late evenings
* Tuition reimbursement
* Paid vacation and holidays
* Medical insurance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

At QGR Jiffy Lube, we are committed to providing our customers with the best possible experience. We are looking for a talented Customer Service Advisor to join our team and help us achieve this goal.

If you are a team player who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

We are an equal opportunities employer and welcome applications from all qualified candidates.

Please note that we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

We are committed to providing a safe and inclusive work environment for all our employees.

If you are interested in this opportunity, please submit your application, including your resume and a cover letter, to [insert contact information].

We look forward to hearing from you

Thank you for considering QGR Jiffy Lube as your employer.

Sincerely,
[Your Name]"}



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