Sales Associate
1 month ago
HOKA is a performance lifestyle company that inspires people to move and drive forward with purpose and passion. We bring a bold and unexpected approach to the products we create, crafting innovative solutions for athletes of all types. Our goal is to empower and support people in their movement, helping them take flight.
Our Commitment to Diversity and Inclusion
We are committed to creating a more equitable future for our employees and customers. We strive to create a diverse and representative workforce by celebrating a culture of inclusion, where employees can freely contribute equally. This means that we create and maintain hiring practices that ensure a diverse and representative workforce.
Job Summary
As a Sales Associate at HOKA, you will play a critical role in the success of our stores. Your primary responsibility will be to create the best possible customer experience. You will listen to each customer and offer recommendations and current product knowledge in response to their needs. You will also communicate the HOKA brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products.
Key Responsibilities
As a Sales Associate, you will be responsible for:
- Ensuring the highest level of customer service possible as outlined in our Service Training Program
- Prioritizing brand and product knowledge training in customer interactions
- Communicating effectively with customers, team members, management, and corporate stakeholders
- Contribute to a team and cooperate to achieve goals
- Multi-task in a fast-paced environment
- Respond to problem situations with professionalism
- Think critically to solve problems and approach challenges with agility
Requirements
To be successful in this role, you will need:
- Two (2) years of retail store experience preferred
- High School Diploma
- Excellent verbal and written communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team members and customers
- Highly motivated team player and self-starter
Additional Requirements
You will also need to be flexible with your schedule and hours to meet the needs of the business. Proficiency in Microsoft Office suite of tools and applications is also required. A valid driver's license is also necessary.
Benefits
As part of the HOKA Family, you will be part of a company that values giving people the freedom to pursue their passions, express their individuality, and is committed to helping them succeed. We offer a wide range of benefits to recognize the important role each person plays in the Deckers Brands mission. In addition to competitive base pay, we offer a Holiday Incentive Bonus to all hourly employees in North America. You will also discover many benefits of working at Deckers Brands, including competitive pay, discounts, perks, global contests, and opportunities for growth and development.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
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