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Front Desk Associate
4 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Equity Lifestyle Properties. As a Front Desk Clerk, you will be the first point of contact for our guests and residents, providing exceptional service and ensuring a memorable experience.
Key Responsibilities- Provide exceptional customer service to guests and residents, responding to inquiries and resolving issues in a timely and professional manner.
- Process payments and deposits, and run reports to ensure office efficiency.
- Partner with the Property Manager to address inquiries and resolve issues in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts, and solve problems promptly.
- High school diploma or equivalent experience.
- 1+ years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package, including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.