Customer Service Liaison
3 weeks ago
About the Role:
As a Front Desk Clerk at Equity LifeStyle Properties, you will be the first point of contact for our guests and residents, providing exceptional customer service to create memorable experiences. Your role will involve acting as the property liaison, providing information, and responding to questions in person and over the phone. You will also be responsible for processing payments and deposits, running reports, and submitting maintenance request forms to ensure office efficiency.
Your Key Responsibilities:
• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts, and solve problems promptly.
What We Offer:
We offer a comprehensive benefits package, including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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