Guest Experience Manager
3 weeks ago
As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we've seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff.
Join Our Team as a Front Desk AgentThis full-time, year-round position offers a competitive compensation package of $23-24/hour and a comprehensive benefits package.
Responsibilities:- Provide exceptional customer service by greeting guests, facilitating smooth check-in/check-out processes, and offering information about hotel services and amenities.
- Handle room reservations, confirm guest details, assign rooms, and communicate special requests or accommodations to relevant departments.
- Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests.
- Process payments, verify payment information, and handle financial transactions accurately.
- 1 year of experience in a similar role
- Strong interpersonal and communication skills
- Ability to handle multiple tasks efficiently
- Familiarity with hotel management systems and basic computer skills
- Paid time off and sick leave
- Medical, dental, and vision healthcare plans
- 401(k) plan with employer contribution
- Health and flexible spending account programs
- Employee assistance program and company stay discounts
-
Guest Experience Manager
2 weeks ago
Aspen, Colorado, United States Gravity Haus Inc Full timeJob Opportunity:We are seeking a dedicated and organized Guest Experience Manager to join our team at Gravity Haus Inc. This role is perfect for someone who is passionate about delivering exceptional customer experiences and has a knack for multitasking in a fast-paced environment.About the Role:As a Guest Experience Manager, you will be responsible for...
-
Seamless Guest Experience Manager
2 weeks ago
Aspen, Colorado, United States Hotel Jerome Full timeSeamless Guest Arrival Experience SpecialistWe are looking for a highly organized and detail-oriented Bell Captain to join our team at Hotel Jerome. In this role, you will be responsible for leading the bell staff and ensuring that every guest has a seamless and welcoming arrival experience.You will supervise and train the bell team, assist guests with...
-
Guest Experience Specialist
3 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeIn order to provide our guests with an unforgettable experience, we are looking for a Hotel Ambassador to join our team at Marriott International, Inc. As a Hotel Ambassador, you will be the first point of contact for many of our guests, and your warm welcome will set the tone for their entire stay. Your responsibilities will include responding to guest...
-
Ambassador of Guest Experience
2 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeAs a Ambassador of Guest Experience, you will be the face of our hotel, providing exceptional service to our guests and exceeding their expectations. Your primary responsibility will be to ensure that every guest interaction is positive and memorable. You will work closely with our front desk team to resolve any issues or concerns that may arise during a...
-
Luxury Guest Experience Coordinator
2 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeWe are seeking a skilled Dispatcher to join our team at The Ritz-Carlton Club Aspen Highlands. This role is responsible for ensuring the smooth operation of our guest services, including responding to calls, messages, and requests in a timely and professional manner.The ideal candidate will have excellent communication skills, be able to work in a fast-paced...
-
Luxury Guest Experience Coordinator
2 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeAt Marriott International, Inc., we are committed to delivering unparalleled guest experiences in the heart of Aspen. As a Luxury Guest Experience Coordinator, you will be responsible for creating memorable moments for our discerning guests.
-
Personalized Guest Experience Specialist
3 weeks ago
Aspen, Colorado, United States Marriott Full timeDelivering Exceptional Guest ExperiencesAs a Guest Arrival Expert, you will play a vital role in creating memorable moments for our guests. Whether processing operational needs, addressing guest requests, or sharing local highlights, your attention to detail and commitment to quality will make all the difference.Job Requirements- High school diploma or...
-
Dining Experience Manager
2 weeks ago
Aspen, Colorado, United States Hotel Jerome Full timeExperience the Best:As a Expeditor at Hotel Jerome, you will be part of a dynamic team dedicated to providing exceptional experiences to our guests. In this role, you will be responsible for ensuring the smooth delivery of delectable orders from the kitchen to our guests' tables, ensuring they have an exceptional dining experience.What We Offer:A competitive...
-
Host and Guest Coordinator
3 weeks ago
Aspen, Colorado, United States Aspen Ventures Full timeAs a Host and Guest Coordinator with Aspen Ventures, you will play a vital role in ensuring our guests receive a warm and welcoming experience from the moment they arrive at our restaurant. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Job DescriptionThe ideal candidate...
-
Hospitality and Guest Services Professional
2 weeks ago
Aspen, Colorado, United States Limelight Hotels Full timeAbout the RoleWe're seeking a highly motivated and detail-oriented Part Time Front Desk Agent to join the Limelight Hotels team. As a key member of our front desk, you will provide exceptional guest service, manage hotel operations, and contribute to a positive and welcoming atmosphere for our guests.**Key Responsibilities:**• Welcome and register guests...
-
Mountain Resort Guest Services
3 weeks ago
Aspen, Colorado, United States East West Family Of Companies Full timeAbout the RoleWe are seeking an experienced Front Desk Agent to join our team at The Aspen Mountain Residences in Aspen, CO. As a key member of our front office management team, you will be responsible for ensuring seamless guest check-in and check-out processes, maintaining high standards of personal hygiene and uniform adherence, and providing exceptional...
-
Guest Arrival Expert
3 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob Title: Guest Arrival ExpertJob Type: Full-time, Year-roundEstimated Salary: $42,000 per year (based on 20 hours/week at $20.00/hour)About the Job:In this role, you will be responsible for delivering exceptional guest experiences from arrival to departure. As a key member of our team, you will take initiative to process operational needs, address guest...
-
Guest Room Attendant Specialist
2 weeks ago
Aspen, Colorado, United States Salamander Hospitality, Llc Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Guest Room Attendant to join our team at Salamander Hospitality, LLC. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service while maintaining the highest standards of cleanliness and organization in our...
-
Luxury Hotel Guest Arrival Expert
2 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob Summary:We are seeking a highly skilled and experienced Guest Arrival Expert to join our team at The St. Regis Aspen Resort. As a key member of our front-of-house staff, you will play a crucial role in delivering exceptional guest experiences from arrival to departure.About the Role:This is a full-time position that requires a strong focus on customer...
-
Ski Resort Guest Services Specialist
2 weeks ago
Aspen, Colorado, United States Aspen Skiing Company Full timeJob Summary:This Ski Resort Guest Services Specialist role is a seasonal, full-time opportunity that involves providing exceptional guest service while operating mountain lifts safely and efficiently. The successful candidate will be able to work in a dynamic environment, communicate effectively with guests and colleagues, and maintain a high level of...
-
Dining Experience Coordinator
3 weeks ago
Aspen, Colorado, United States Hotel Jerome Full timeAuberge Resorts Collection invites applications for a Server position at its iconic Hotel Jerome in Aspen.Salary: $11.44/hr plus tips, along with a comprehensive benefits package.Job Description: As a Server, you will play a pivotal role in delivering exceptional dining experiences to our discerning guests. Key responsibilities include taking orders,...
-
Transportation Experience Specialist
2 weeks ago
Aspen, Colorado, United States Hotel Jerome Full timeJob Title: Ski Shuttle DriverWe are seeking a reliable and skilled Ski Shuttle Driver to transport guests throughout Aspen. The successful candidate will possess a valid Colorado driver's license, prior customer service experience, and an excellent driving record.About the Position:This is a seasonal, non-exempt position that offers a competitive...
-
Dining Experience Ambassador
2 weeks ago
Aspen, Colorado, United States Hotel Jerome Full timeCompany OverviewHotel Jerome, a luxury resort in Aspen, has been the social hub of the town since its opening in 1889. The hotel has witnessed great stories being born and told, with guests ranging from cowboys to soldiers and celebrities like Hunter S. Thompson.We're looking for a skilled server to join our team and provide exceptional dining experiences to...
-
Customer Experience Representative
3 weeks ago
Aspen, Colorado, United States Salamander Hospitality, Llc Full timeJob SummaryThe Recreation Center Attendant is responsible for ensuring the smooth operation of the recreation area, including providing excellent customer service, maintaining a clean and organized environment, and performing various tasks to support the needs of our guests.Key ResponsibilitiesEnsure the recreation area is clean and organized at all...
-
Restaurant Management Specialist
2 weeks ago
Aspen, Colorado, United States Salamander Hospitality, Llc Full time**Job Description:**We are seeking a highly skilled Restaurant Management Specialist to join our team at Salamander Hospitality, LLC. This individual will be responsible for managing the daily operations of our restaurants, ensuring exceptional guest service and maximizing revenue.About Salamander Hospitality, LLC:Salamander Hospitality, LLC is a leading...