Residential Service Specialist

4 days ago


Cleveland, Ohio, United States Berger Rental Communities Full time
About Us

Berger Rental Communities is a leading provider of high-quality apartments and exceptional customer service.

Job Overview

We are seeking a highly skilled Maintenance Technician to join our team in Cleveland, OH.

The successful candidate will be responsible for completing service requests, troubleshooting and repairing service issues, preparing vacant apartment homes for leasing, and maintaining grounds and common areas. Additionally, they will participate in snow removal efforts, share in emergency call rotation, and ensure the successful execution of all company operations policies and procedures.

Key Responsibilities
  • Complete service request completion stats and resident satisfaction surveys.
  • Troubleshoot, diagnose, and repair service issues in apartment homes and buildings.
  • Prepare vacant apartment homes for leasing and new move-ins.
  • Maintain grounds, common areas, and amenities to highest curb appeal standards.
  • Complete preventative maintenance tasks and inspections as directed.
  • Participate in snow removal efforts.
  • Share in emergency call rotation.
Requirements
  • Two years experience as a maintenance technician and/or training.
  • High School or GED required, Trade School or Industry Training is a plus.
  • A valid state-issued driver's license with safe driving record and a reliable form of transportation.
What We Offer
  • $22-$25/hour, monthly renewal bonus, work order completion bonus, benefits, $140/week on-call bonus, and a $1,000 sign on bonus.
  • Benefits available on the 1st of the month, following only 30 days of employment:
    • Medical, Dental, and Vision Insurance.
    • Flexible Spending Accounts for Medical Expenses and Dependent Care.
    • Short-Term Disability Income Insurance – at no cost.
    • Long-Term Disability Income Insurance – at no cost.
    • Life Insurance – at no cost *Additional buy-up option available.
    • 401K plan with employer match.
    • Tuition assistance program - up to $4,000/annually.
    • $1,000 employee referral rewards.
    • 15 PTO days per year.
    • 1 volunteer time off day per year.
    • Paid holidays and 2 floating holidays.
    • Sign on bonus, On-call bonus.
    • 20% rent discount at any Berger community – eligible on your first day of employment.


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