Customer Service Representative
4 days ago
Job Title: Customer Service Representative
Job Summary: Fields Collision Center Orlando is seeking a positive team member to provide a luxury experience to both internal and external customers. Our goal is to provide the best customer experience and create life-long relationships.
Key Responsibilities:
- Meet and greet customers in a professional manner in-person and on the phone.
- Process payments and invoices, and perform other miscellaneous office duties.
- Provide basic information to callers who have general inquiries.
- Handle customer complaints with integrity and poise.
- Provide general administrative and clerical support, including mailing, scanning, faxing, and copying.
- Maintain office supplies for the specific location.
Requirements:
- Ability to perform essential duties satisfactorily.
- Skills in reading, interpreting documents, writing reports, and effective communication.
- Proficiency in basic math, algebra, and geometry.
- Ability to solve problems involving several variables in standardized situations.
- Background and MVR checks required.
What We Offer:
- Medical, dental, vision, short- and long-term disability, paid basic life insurance, 401(k) plan, personal time off, paid training, employee vehicle purchase plans, health and wellness, Saturday lunches, and discounts on products and services.
Physical Demands:
- Regularly sit, talk, or hear; occasionally stand and walk; occasionally lift or move up to 10 pounds.
- Specific vision requirements include close vision and ability to adjust focus.
Work Schedule: Monday - Friday, 8:30am - 5:30pm
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