Order Entry Specialist
3 weeks ago
Estimated Salary: $45,000 - $60,000 per year
Job OverviewWe are seeking a skilled Order Entry Specialist to join our team at Interior Logic Group. As an Order Entry Specialist, you will be responsible for receiving and processing incoming work orders, maintaining records, and compiling reports.
Key Responsibilities- Accurately enter customer selection into the order processing system.
- Calculate and enter initial pricing at the time of order creation.
- Identify and escalate gaps in company and customer ordering information with an appropriate level of urgency.
- Research shortages and provide accurate details of all shortage issues.
- Maintain customer relationships regarding selection, billing back-up, and order acknowledgments.
- Interact with internal and external customers daily through clear and concise written and oral communication.
- High school diploma or GED equivalent required.
- 0-2 years of order entry and customer service experience preferred.
- Experience in a customer service or call center environment.
- SAP knowledge is a plus.
- Flooring or construction industry experience preferred.
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