Customer Experience Coordinator

3 days ago


Abilene, Texas, United States Cory James - State Farm Agent Full time
Receptionist Role Overview:
We are seeking a highly motivated and organized Receptionist to join our team at Cory James - State Farm Agent. As a Receptionist, you will be responsible for providing exceptional customer service and support to our clients.

This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is eager to learn and grow within the insurance industry.

Key Responsibilities:
- Greet clients warmly and direct them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
- Provide excellent customer service and follow up on client needs
- Support the team with various administrative tasks and projects

Requirements:
- Previous experience in a receptionist or customer service role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems

What We Offer:
We offer a competitive salary range of $40,000-$60,000 per year, plus bonus based on performance, paid time off, and training & development opportunities. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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