Friendly Store Experience Ambassador

4 weeks ago


Abilene, Texas, United States Burlington Stores Full time

Part-Time Customer Service Lead Job Summary

We are seeking a part-time Customer Service Lead to join our team at Burlington Stores. This individual will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer experiences. The ideal candidate will have strong leadership skills, a friendly demeanor, and an interest in retail.

Main Responsibilities

  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers.
  • Model company core values, Our Burlington philosophy, and back of house standards for the receiving team.
  • Maintain a neat and orderly front-end area, troubleshoot issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Estimated Salary

The estimated salary for this position is $12.50 per hour. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage, a 401(k) plan, paid time off, holidays, and sick time in accordance with applicable law.



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