Friendly Store Experience Ambassador
4 weeks ago
Part-Time Customer Service Lead Job Summary
We are seeking a part-time Customer Service Lead to join our team at Burlington Stores. This individual will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer experiences. The ideal candidate will have strong leadership skills, a friendly demeanor, and an interest in retail.
Main Responsibilities
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers.
- Model company core values, Our Burlington philosophy, and back of house standards for the receiving team.
- Maintain a neat and orderly front-end area, troubleshoot issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
Estimated Salary
The estimated salary for this position is $12.50 per hour. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage, a 401(k) plan, paid time off, holidays, and sick time in accordance with applicable law.
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