Insurance Industry Support Specialist
1 week ago
We are seeking a skilled Account Manager Associate to assist with processing general telephone and written inquiries. This role requires strong analytical skills, effective communication, and attention to detail to meet departmental performance metrics. The ideal candidate will have an associate degree, relevant work experience, and a Property & Casualty Broker's license or equivalent certification.
Key Responsibilities
- Retrieve, scan, and attach documents to customer files, maintaining accurate records.
- Process basic policy transactions, utilizing agency workflows and guidelines.
- Respond to inbound calls, emails, and walk-in customers, providing exceptional customer service.
- Handle insurance premium payment processing, billing inquiries, and carrier follow-up.
Why Work with Us
As an employee of NBT Insurance Agency LLC, you can expect a comprehensive benefits package, including an hourly base salary ($40,000 - $55,000 per year), PTO, health insurance, dental insurance, vision insurance, life insurance, and a stable mon-fri schedule. Our company prioritizes employee growth and development, offering opportunities for career advancement and professional training.
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