Restaurant Operations Manager

2 weeks ago


Hebron, Maine, United States Chick-fil-A Full time
General Manager Job Description

Chick-fil-A is seeking a highly skilled General Manager to oversee the daily operations of our restaurant located inside the CVG Airport. As a key member of our team, you will be responsible for ensuring top-notch customer service and fostering a positive work environment.

Key Responsibilities:
  • Oversee food preparation and ensure compliance with health, safety, and CFA standards.
  • Manage inventory and purchase food and supplies with an eye on quality and cost.
  • Prepare and submit daily operational reports and other documentation as requested by leadership.
  • Handle and resolve customer complaints in a courteous and diplomatic manner.
  • Organize and oversee staffing, coach team members, and maintain proper quality parameters.
Requirements:
  • Strong supervisory and leadership skills.
  • Excellent organizational and time management skills.
  • Well-versed in food safety and restaurant guidelines.
  • Cheerful and positive attitude.
  • Teamwork-oriented.
  • Ability to foster a positive work environment.
  • Previous restaurant/food service management experience required.
Benefits:
  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance
  • Off every Sunday


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