Customer Service Ambassador
3 weeks ago
**Front Desk Agent Opportunity at Krishna Ventures LLC**
We are seeking an energetic and professional Front Desk Agent to join our team at Krishna Ventures LLC. As a Guest Service Representative, you will be the first point of contact for our guests and play a vital role in ensuring their stay is memorable and enjoyable.
About the Role:
- Greet and welcome guests in a friendly and sincere manner, setting the tone for their stay.
- Check guests in and out efficiently, ensuring accuracy and attention to detail.
- Post charges to guest accounts, maintaining confidentiality and resolving any discrepancies promptly.
- Anticipate and address guests' needs, resolving problems and complaints with professionalism and empathy.
- Assist guests with disabilities, providing exceptional care and support.
- Operate the switchboard, handling inquiries and requests with poise and efficiency.
- Collaborate with internal departments to ensure seamless communication and exceptional guest satisfaction.
Requirements:
- High school diploma or equivalent qualification.
- 1+ years of front desk experience, preferably in a hospitality environment.
- Well-groomed, professional appearance that reflects positively on the company.
- Excellent written and verbal communication skills, with the ability to build rapport with guests and colleagues alike.
- A team player who is physically agile and able to work varied shifts, including weekends and public holidays.
Salary: $45,000 - $55,000 per annum, depending on experience. This is a competitive salary that reflects the importance of this role in delivering exceptional guest experiences. At Krishna Ventures LLC, we invest in our staff to provide the best possible service to our guests.
About Us:
Krishna Ventures LLC is a dynamic and growing company that values its employees and strives to create a positive work environment. We believe in investing in our staff to help them grow professionally and personally. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you
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