Community Service Worker

3 weeks ago


Tucson, Arizona, United States The Salvation Army Full time

Job Title: Community Service Worker

Location: Tucson, AZ

Salary: $30,000 - $40,000 per year

We are seeking a dedicated and compassionate Community Service Worker to join our team at The Salvation Army's Hospitality House in Tucson, AZ.

Job Description:

The Community Service Worker will provide essential support services to our clients, ensuring their safety, security, and comfort while residing in our facilities. This includes managing the intake process, overseeing client activities, and enforcing house rules and policies.

Responsibilities:

  • Manage the day-to-day operations of the Intake area
  • Oversight of clients and assistance with various needs
  • Monitor front doors and enforce access controls
  • Handle check-in procedures, record keeping, and ID checks
  • Conduct baggage checks, remove prohibited items, and store personal belongings
  • Utilize tagging and retrieval systems for stored items
  • Conduct breathalyzing analysis testing and determine eligibility for housing
  • Assign lockers, distribute medication, and manage bed assignments
  • Maintain statistical files, resource postings, and informational flyers
  • Review shelter rules and policies with clients
  • Handle laundry sign-ups, strip beds, and distribute hygiene items
  • Review vehicle registration documents and issue permission flyers
  • Investigate incidents, report activity, and complete incident reports
  • Gather statistical information and enter data into HMIS
  • Ensure blanket and water distribution boxes are stocked
  • Answer phone calls, maintain confidentiality, and handle inquiries
  • Implement regular facility checks and document findings
  • Take necessary precautions to prevent damage to facilities
  • Interact with other agencies, provide guidance, and respond to emergencies
  • Contact the Program Manager in case of emergencies
  • Attend staff meetings and training seminars

Required Skills and Qualifications:

  • High School Diploma or equivalent required
  • Community social services or administrative/customer service experience preferred
  • Knowledge of local community resources and computer literacy in MS Office Software
  • Demonstrate a positive attitude, ability to work with diverse backgrounds, and maintain professional boundaries
  • Able to handle crisis/emergency situations, utilize conflict resolution skills, and assess at-risk participants
  • Excellent verbal and written communication skills
  • Successful background clearance

Benefits:

The Salvation Army offers a competitive salary, benefits package, and opportunities for professional growth and development.



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