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Wendy's Shift Supervisor

2 months ago

Santa Clarita, California, United States Cotti Foods Full time

About the Role

The Shift Supervisor is a key member of our team, responsible for leading and guiding our crew members to deliver exceptional customer experiences. As a Shift Supervisor, you will be the face of our restaurant, ensuring that every guest leaves feeling satisfied and valued.

Key Responsibilities

  • Train and develop crew members to ensure they have the skills and knowledge to deliver outstanding customer service
  • Monitor and maintain high standards of food safety and quality
  • Manage labor costs and optimize scheduling to meet business needs
  • Execute company policies and procedures to ensure compliance and consistency
  • Identify and address any operational issues or concerns
  • Provide feedback and coaching to crew members to improve performance
  • Collaborate with management to achieve business objectives and goals

Requirements

  • High school diploma or equivalent required
  • Minimum one year of restaurant experience, preferably in a supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical ability to lift up to 35 pounds and stand for long periods

What We Offer

  • Opportunities for career advancement and professional growth
  • Competitive compensation and benefits package
  • Fun and dynamic work environment