Solutions Architect

2 days ago

Santa Clara, California, United States Eltropy Full time
About the Role

We are seeking a highly skilled Solutions Architect to join our team at Eltropy. As a key member of our professional services team, you will be responsible for collaborating with customers, sales, product, internal architecture, engineering, and implementation teams to define technical requirements and create solution designs for professional services statements of work.

Key Responsibilities
  • Provide technical expertise to support pre-sales activities, including product demonstrations and presentations to customers.
  • Document agreed scope, technical requirements, and development timelines, and ensure that they are communicated effectively to all relevant stakeholders.
  • Work closely with partners and the professional services team to ensure successful delivery of projects on-time, within budget, and to customer expectations.
  • Develop and maintain relationships with clients, acting as a trusted advisor and technical consultant for professional services.
  • Design and plan phased approaches to integrations with banking systems for customers, ensuring that they are compatible with the customer's existing infrastructure.
  • Keep up to date with industry trends and emerging technologies from online banking, CCaaS, and UCaaS providers, sharing knowledge and expertise with the team.
  • Provide technical training and support to customers and internal teams, as required.
  • Continuously monitor and evaluate the effectiveness of solutions and identify opportunities for improvement.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Customer-Facing Solution Engineer or similar role.
  • In-depth knowledge of credit union software market and banking systems.
  • In-depth knowledge of top CCaaS and UCaaS vendor technologies serving the community financial services (community banks and credit unions) market.
  • In-depth knowledge of contact center solution offerings and their related systems.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment, and build strong relationships with customers and stakeholders.
  • Knowledge of project management methodologies.
  • Willingness to travel as required.
About Eltropy

Eltropy is on a mission to disrupt the way people access financial services. We enable financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology - all integrated in a single platform bolstered by AI, skill-based routing, and other contact center capabilities.

Eltropy Values:

  • Customers are our North Star
  • No Fear - Tell the truth
  • Team of Owners

Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

  • Senior Solution Architect

    1 day ago

    Santa Clara, California, United States Omega Solutions Full time

    Job Title: Senior Solution ArchitectJob Summary:Omega Solutions is seeking a highly skilled Senior Solution Architect to lead the modernization of our business applications. The ideal candidate will have expertise in legacy system modernization, with a focus on Client 3000 Cobol refactoring and migration to modern platforms.Key Responsibilities:* Lead the...

  • Solutions Architect

    2 days ago

    Santa Clara, California, United States NVIDIA Full time

    Job DescriptionNVIDIA is seeking a highly skilled Solutions Architect to join our Data Center Solutions Architecture team. As a key member of our team, you will be responsible for driving end-to-end technology solutions with our most strategic customers, including web2.0, cloud, HPC AI, and enterprise datacenter customers.You will work closely with our...

  • Senior SharePoint Solutions Architect

    1 day ago

    Santa Clara, California, United States Omega Solutions Full time

    Job SummaryOmega Solutions is seeking a highly skilled Senior SharePoint Solutions Architect to join our team. As a key member of our SharePoint Migration team, you will play a crucial role in designing, developing, and implementing SharePoint solutions for large-scale, complex enterprises.Key Responsibilities Participate in the SharePoint Migration team and...

  • Senior Solutions Architect

    4 weeks ago

    Santa Clara, California, United States Couchbase, Inc. Full time

    Solutions Architect OpportunityCouchbase, Inc. is seeking a skilled Solutions Architect to join our team in Santa Clara, CA.Key Responsibilities:Review and analyze the use of Couchbase software development kits (SDKs) to ensure customers are utilizing best practices in their applications.Collaborate with cross-functional teams to design and implement...

  • AI Solutions Architect

    3 weeks ago

    Santa Clara, California, United States Careerbuilder-US Full time

    Job Title: AI Solutions ArchitectAs a seasoned AI Solutions Architect, you will lead the design and implementation of cutting-edge AI solutions, focusing on Microsoft Azure services. You will work closely with technology leaders from our global client community, providing expert guidance on best practices for AI implementations across various...

  • Enterprise Solution Architect

    3 days ago

    Santa Clara, California, United States Technogen, Inc. Full time

    At Technogen, Inc., we are seeking a highly skilled Enterprise Solution Architect to lead our digital transformation efforts. As a key member of our team, you will be responsible for designing and implementing IT solutions that align with our business objectives and processes.Key Responsibilities:Architecture Design: Develop and implement enterprise...

  • AI Solutions Architect

    1 week ago

    Santa Clara, California, United States HCLTech Full time

    Job Title: AI ArchitectWe are seeking an experienced AI Architect to join our team at HCLTech. The successful candidate will be responsible for designing and implementing AI and ML solutions that drive business value and innovation.Key Responsibilities:Design and develop AI and ML solutions that meet business requirements and drive business value.Collaborate...

  • Principal Field Solutions Architect

    4 days ago

    Santa Clara, California, United States Pure Storage Full time

    Join Pure Storage as a Principal Field Solutions ArchitectWe are seeking a highly skilled and experienced Principal Field Solutions Architect to join our team at Pure Storage. As a key member of our team, you will be responsible for promoting Pure in the technical community, sharing your knowledge through blog posts, webinars, and presentations, and...

  • Microsoft Cloud Solutions Architect

    3 days ago

    Santa Clara, California, United States GyanSys Inc. Full time

    Cloud Solutions Architect OpportunityGyanSys is seeking a skilled Cloud Solutions Architect to join our team and support our clients in delivering innovative solutions.About the RoleWe are looking for a highly motivated and experienced Cloud Solutions Architect to lead the design and implementation of cloud-based solutions. The ideal candidate will have a...

  • AI Solutions Architect

    1 month ago

    Santa Clara, California, United States HCLTech Full time

    Job Title: Principal AI ArchitectAt HCLTech, we are seeking a highly skilled and experienced Principal AI Architect to lead our AI solutions and strategic architecture. As a key member of our team, you will work closely with technology leaders from across our global client community to design and implement advanced AI solutions.This role demands a deep...

  • Cybersecurity Solutions Architect

    2 days ago

    Santa Clara, California, United States Palo Alto Networks Full time

    About the RoleWe are seeking a highly skilled and dynamic Technical Solutions Engineer to join our team at Palo Alto Networks. This role is ideal for someone with a strong background in UI/UX, JavaScript/TypeScript development, ReactJS and enterprise application design.Your ImpactDesign and develop user-friendly, aesthetically pleasing UX/UI for a range of...

  • Solutions Architect, DGX Cloud

    1 day ago

    Santa Clara, California, United States NVIDIA Full time

    Are you a technical expert looking to shape the future of AI? We're seeking a skilled Solutions Architect to join our NVIDIA AI Enterprise (NVAIE) Segment Team.The mission of the NVAIE Segment team is to guide and enable the successful adoption at scale of DGX Cloud and NVIDIA AI Enterprise Software in production.DGX Cloud is an AI platform for enterprise...

  • SAP Financials Solutions Architect

    2 days ago

    Santa Clara, California, United States Pure Storage Full time

    Be Part of Building the FuturePure Storage is where innovation meets impact. As a SAP Financials Solutions Architect, you'll play a pivotal role in designing, implementing, and optimizing SAP Financial solutions to drive business growth. Our team is passionate about empowering innovators by simplifying how people consume and interact with data.We're seeking...

  • Senior Solutions Architect, Enterprise

    3 weeks ago

    Santa Clara, California, United States AmazonWebServices Full time

    About the RoleWe are seeking a highly motivated Solutions Architect to join our team at Amazon Web Services. As a key member of our Account team, you will work directly with customers to help them gain a competitive edge using AWS.Key ResponsibilitiesProvide exceptional technical design guidance and thought leadership to customers.Lead efforts to capture and...

  • Cloud Solutions Architect

    1 day ago

    Santa Clara, California, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Cloud Solutions Architect to join our team at Amazon. As a key member of our GenAI business development team, you will be responsible for helping our customers build and deploy Generative AI (GenAI) models on AWS.You will work closely with our product and field teams, customers, and 3rd party model providers to...

  • Senior Cloud Solutions Architect

    2 days ago

    Santa Clara, California, United States Amazon Full time

    Job DescriptionWe are seeking a highly skilled Senior Cloud Solutions Architect to join our team at Amazon. As a key member of our Prototyping Solutions team, you will be responsible for designing, implementing, and delivering cloud-based solutions to our customers.Key Responsibilities:Work with customers and internal stakeholders to understand their...

  • Solutions Architect

    3 weeks ago

    Santa Clara, California, United States Nvidia Full time

    About the RoleWe are seeking a highly skilled Solutions Architect to join our team at NVIDIA. As a Solutions Architect, you will play a critical role in engaging with customers, partners, and other NVIDIA software engineers to support applications and platforms that leverage NVIDIA technology.Key ResponsibilitiesPartner with industry and account teams to...

  • Cloud Security Solutions Architect

    1 day ago

    Santa Clara, California, United States Palo Alto Networks Full time

    Job DescriptionPalo Alto Networks is a leading cybersecurity company that is revolutionizing the way we protect our digital lives. We are seeking a highly skilled Cloud Security Solutions Engineer to join our team.The ideal candidate will have a strong background in cloud security, with a minimum of 5 years of experience securing workloads in Azure, Google...

  • Cloud Solutions Architect

    3 weeks ago

    Santa Clara, California, United States AmazonWebServices Full time

    About the RoleWe are seeking a highly skilled Cloud Solutions Architect to join our Hybrid Edge team. As a Cloud Solutions Architect, you will be responsible for designing and implementing cloud-based solutions for our customers. You will work closely with our customers to understand their business needs and develop solutions that meet their requirements.Key...

  • Senior Solutions Architect, Generative AI Expert

    3 weeks ago

    Santa Clara, California, United States Nvidia Full time

    About NVIDIANVIDIA is a leader in the field of artificial intelligence and deep learning. We are seeking a highly skilled AI Solutions Architect to join our team and assist customers in building solutions with our latest AI technology.Job SummaryWe are looking for a talented AI Solutions Architect to partner with our customers and internal teams to define...