Sales Floor Lead and Keyholder

2 days ago


Philadelphia, Pennsylvania, United States Express Full time
Responsibilities

The successful candidate will be responsible for:

  • Providing exceptional customer service, including answering questions, making recommendations, and resolving issues
  • Executing opening and closing procedures, including balancing registers, preparing deposits, and activating the security system
  • Maintaining a clean and organized sales floor, checkout, fitting room, and stockroom
  • Following company policies and procedures to ensure the safety of all associates and customers
  • Assisting with product launch changes according to company SOP

Requirements

  • High school diploma or equivalent required; associate's degree or higher preferred
  • 0-2 years of relevant retail experience; minimum 6 months experience required
  • Proficient in use of technology, including iPads and point-of-sale systems
  • Ability to work a variety of shifts, including nights, weekends, and non-business hours

Critical Skills and Attributes

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Demonstrated problem-solving and analytical skills
  • Physical stamina to stand for long periods and lift up to 25 pounds


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