Restaurant Operations Manager

4 weeks ago


League City, Texas, United States A3H Foods, LLC Full time
Restaurant Manager

Job Summary: We are seeking a highly motivated and experienced Restaurant Manager to lead our restaurant team in delivering exceptional guest experiences, driving sales and profitability, and maintaining a clean and safe restaurant environment.

Key Responsibilities:

  • Lead by example, demonstrating a guest comes first attitude and setting the standard for customer service excellence.
  • Ensure the timeliness, quality, and accuracy of all orders, and convey a sense of urgency to drive sales and profitability.
  • Respond to guest concerns and complaints in a timely and professional manner, and ensure positive resolution.
  • Recruit, select, train, develop, and evaluate restaurant employees, and ensure staffing levels are sufficient to meet business needs.
  • Identify and develop internal candidates for Team Leader and Assistant Manager positions, and foster development for promotion to the next level for all employees.
  • Maintain restaurant cleanliness inside and outside, and ensure compliance with all policies, procedures, and regulatory requirements.
  • Utilize management information tools to analyze restaurant operational and financial performance, and identify trends and implement action plans for improvement.
  • Focus efforts on increasing restaurant sales and profitability, and make decisions based on experience, policy, and procedures in alignment with company goals.

Requirements:

  • Internal promote preferred (already meets the requirements for Team Member, Team Leader, Assistant Manager).
  • High School Diploma/Equivalency.
  • Minimum of 1 year as a JIB Assistant Manager or like experience.
  • 100% certified in all workstations.
  • Excellent interpersonal skills.
  • A self-starter who takes initiative and willingly accepts responsibility.
  • Must attain ServSafe certification or other as required.
  • Ability to perform and understand basic math concepts.
  • Proven analytical skills.
  • Good organization and planning skills.
  • Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required.
  • Demonstrates integrity and ethical behavior in all areas.
  • Must be able to work a minimum of 45 hours per week depending upon the needs of the business.
  • Must be available to work any day, and anytime, especially on the busiest days including weekends and holidays.

PI252601903



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