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Performance Assurance Specialist

2 months ago


Tucson, Arizona, United States Komatsu Full time
Position: Performance Assurance Specialist

Location: Tucson, AZ, US

Company Overview:
Komatsu is a vital partner in the construction, mining, forestry, forklift, and industrial machinery sectors, delivering exceptional value to clients through cutting-edge solutions. Our extensive range of products, bolstered by advanced IoT technologies and a global service network, harnesses the power of data and technology to enhance safety and productivity while optimizing performance.

With a presence in diverse markets such as housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, we operate through numerous brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton. We are more than just a company; we are a community of passionate, innovative professionals united by a common goal: to transform the mining industry.

Company Background:
Modular Mining Systems, a subsidiary of Komatsu Ltd, is the global leader in mine management technology. Our pioneering technology supports mine operations worldwide, setting us apart in the Mining Technology sector. We are committed to revolutionizing the mining industry through our innovative products, solutions, and services.

Role Overview:
The Performance Assurance Specialist will play a crucial role in executing Modular's Performance Assurance (PA) process. This includes coordinating resources, gathering data, conducting analysis, and reporting findings based on expertise in Production Scheduling and Optimization, Mining Equipment and Operation Cost Evaluation, and Haulage Production Planning, Simulation, and Analysis.

Key Responsibilities:
1. Collaborate with customers to assess product status and usage, identifying opportunities for improvement to optimize system utilization and ensure quality and value delivery.
2. Develop, monitor, and report on customer enhancement plans utilizing knowledge in Production Scheduling and Optimization, Mining Equipment and Operation Cost Evaluation, and Haulage Production Planning, Simulation, and Analysis.
3. Maintain comprehensive knowledge of Modular products, including current issues, and conduct regular reviews of customer logs with necessary resources.

Qualifications:
Master's degree in Mining Engineering or a foreign equivalent is required.

Equal Opportunity Statement:
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.