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Nespresso Sales Ambassador

2 months ago

Walnut Creek, California, United States ActionLink Full time
About the Role

We are seeking a highly motivated and enthusiastic Coffee Sales Advisor to join our team at ActionLink. As a Nespresso sales representative, you will be responsible for providing exceptional customer experiences and promoting our premium line of espresso and coffee machines.

Key Responsibilities
  • Exude enthusiasm and passion for the Nespresso brand at all times
  • Provide customers with the full Nespresso experience, including coffee tastings, engaging machine demonstrations, and recommending product solutions that cater to customers' specific flavor preferences
  • Increase product sales and machine registrations through best-in-class demos, knowledge of products, and coffee expertise
  • Train store associates to communicate Nespresso information with confidence
  • Operate the Nespresso Trade mobile app to register machine purchases and coffee orders
  • Maintain tasting table/demo area in accordance with proper hygiene requirements and visual standards
  • Ensure demo machines are clean and functional
  • Establish positive professional connections with store leaders and associates
  • Participate in required program training sessions and team conference calls
  • Complete surveys with feedback and pictures after each shift
Requirements
  • Retail, sales, or training related experience
  • Enthusiast of coffee-related beverages
  • Previous food demonstration experience a plus
  • Engaging attitude with superior interpersonal skills
  • Comfortable presenting to individuals and groups
Physical Requirements
  • Must adhere to professional appearance standards
  • Must be able to stand for extended periods of time
  • Must be able to lift up to 30 lbs. without assistance
  • Access to a personal smartphone with data plan to use during scheduled work shifts
  • Access to a Wi-Fi enabled personal tablet or laptop to use during scheduled work shifts
  • Access to reliable transportation