Guest Service Agent
5 days ago
The Omni Grove Park Inn & Spa is a world-renowned resort that has been welcoming guests for over 100 years. Our beautiful property boasts stunning views of the Blue Ridge Mountains, as well as delectable dining options, a Donald Ross golf course, tennis courts, and a luxurious spa.
We are seeking a Guest Service Agent who is passionate about delivering exceptional experiences to our guests. As a member of our front office team, you will be responsible for ensuring the smooth operation of the front desk, while also providing assistance with guest requests and concerns.
Key ResponsibilitiesProcess guest arrivals and departures efficiently and accurately.
Respond promptly to guest requests and concerns, providing personalized attention and support.
Familiarize yourself with all hotel policies and procedures, including check-in/check-out procedures and technical equipment related to the Front Desk.
Collaborate with other departments to ensure seamless communication and coordination.
Requirements:
Excellent communication and interpersonal skills, with ability to interact with guests and colleagues in a professional manner.
Basic mathematical skills and ability to accurately input information into computer systems.
Ability to work well under pressure and maintain a positive attitude in fast-paced environment.
Prior experience in customer-facing roles or hospitality industry preferred.
-
Guest Service Representative
5 days ago
Asheville, North Carolina, United States Omni Hotels Full timeDo you have a passion for delivering exceptional customer service and a desire to work in a fast-paced environment? If so, we invite you to apply for the Reservations Agent position at Omni Hotels.As a Reservations Agent, you will be responsible for assisting guests with their reservations, responding to their inquiries, and providing recommendations on...
-
Guest Services Representative
3 weeks ago
Asheville, North Carolina, United States Parks Hospitality Group Full timeAbout Our CultureParks Hospitality Group is committed to creating a positive and inclusive work environment that supports the growth and development of our team members. We believe in recognizing and rewarding outstanding performance and fostering a culture of collaboration and teamwork.As a Front Desk Agent, you will be part of a dynamic team that is...
-
Guest Services Representative
3 weeks ago
Asheville, North Carolina, United States Parks Hospitality Group Full timeAbout Our CultureParks Hospitality Group is committed to creating a positive and inclusive work environment that supports the growth and development of our team members. We believe in recognizing and rewarding outstanding performance and fostering a culture of collaboration and teamwork.As a Front Desk Agent, you will be part of a dynamic team that is...
-
Front Desk Agent
3 weeks ago
Asheville, North Carolina, United States The Foundry Hotel Asheville, Curio Collection Full timeJob Summary: Front Desk Agents at The Foundry Hotel Asheville, Curio Collection are responsible for providing excellent customer service to all guests at the front desk. This individual will serve as the first point of contact for guests, handling check-ins and check-outs, answering phone calls, and responding to guest inquiries and requests. The Front Desk...
-
Front Desk Agent
3 weeks ago
Asheville, North Carolina, United States The Foundry Hotel Asheville, Curio Collection Full timeJob Summary: Front Desk Agents at The Foundry Hotel Asheville, Curio Collection are responsible for providing excellent customer service to all guests at the front desk. This individual will serve as the first point of contact for guests, handling check-ins and check-outs, answering phone calls, and responding to guest inquiries and requests. The Front Desk...
-
Hotel Reservation Agent
5 days ago
Asheville, North Carolina, United States Omni Hotels Full timeAre you looking for a career that offers opportunities for growth and development? Do you have a passion for delivering exceptional customer service? If so, we invite you to apply for the Reservations Agent position at Omni Hotels.As a Reservations Agent, you will be responsible for assisting guests with their reservations, responding to their inquiries, and...
-
Front Desk Agent
2 weeks ago
Asheville, North Carolina, United States Parks Hospitality Group Part timeAbout Us: Step into the future of hospitality and embark on a thrilling journey with us at the brand-new Embassy Suites by Hilton Asheville Downtown As a team member of this new hotel, you will have the extraordinary opportunity to shape the guest experience from the ground up. This flagship hotel features a modern design, 188 spacious suites, amazing views...
-
Receptionist - State Farm Agent Team Member
3 days ago
Asheville, North Carolina, United States Tammy Murphy - State Farm Agent Full timeResponsive recruiter Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect...
-
Guest Services Representative
4 days ago
Asheville, North Carolina, United States Hulsing Hotels Earth Fare Accucare Full timeAbout the PositionWe are looking for a motivated and customer-focused Guest Services Representative to join our team at Hulsing Hotels. In this role, you will be responsible for providing exceptional service to guests, including transportation to and from various locations within the property.Key Responsibilities:Transport guests between locations on...
-
Guest Services Director
3 days ago
Asheville, North Carolina, United States Omni Hotels Full timeLooking for a new challenge in hospitality? Join us as a Front Office Supervisor at Omni Hotels & Resorts!We are seeking a highly skilled and motivated individual to oversee the daily operations of the front office, including managing the bell stand, luggage storage, and guest services. As a supervisor, you will be responsible for supervising a team of...
-
Front Desk Agent
2 weeks ago
Asheville, North Carolina, United States Biltmore Farms, LLC Full timePicture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitalityWhy join our Front Office team? $17.00 per hour starting pay Outstanding medical, dental, and vision benefits coverage 401k retirement plan with employer matching program Parental leave with up to 6 weeks available for birth, adoption, and fostering Hilton brand hotel discounts...
-
Guest Services Representative
7 days ago
Asheville, North Carolina, United States Biltmore Farms, LLC Full time**Our Mission:**To provide unparalleled hospitality experiences that exceed our guests' expectations.About Our Job:We're seeking a skilled Guest Services Representative to join our team. As a key member of our team, you will be responsible for delivering exceptional experiences for our guests, from check-in to departure.Salary: $14.00/hour starting payJob...
-
Guest Services Director
6 days ago
Asheville, North Carolina, United States Omni Hotels Full timeJob SummaryThis is an exciting opportunity for a seasoned hospitality professional to take on a leadership role at Omni Hotels & Resorts. As a Front Office Supervisor, you will be responsible for overseeing the lobby area, ensuring exceptional guest service, and driving business results.Main Responsibilities:Promote a culture of respect, gratitude, and...
-
Front Desk Agent
6 days ago
Asheville, North Carolina, United States Biltmore Farms, LLC Full timePicture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitalityWhy join our Front Office team?$17.00 per hour starting payOutstanding medical, dental, and vision benefits coverage401k retirement plan with employer matching programParental leave with up to 6 weeks available for birth, adoption, and fosteringHilton brand hotel discounts for...
-
Guest Services Director
3 days ago
Asheville, North Carolina, United States Omni Hotels Full timeFront Office Supervisor Job SummaryWe are seeking a seasoned Front Office Supervisor to join our team at the Omni Grove Park Inn & Spa. As a key member of our Front Office Operations team, you will be responsible for leading the team to deliver exceptional guest experiences and ensuring seamless operations from check-in to check-out.This role requires a...
-
Guest Services Coordinator
5 days ago
Asheville, North Carolina, United States Biltmore Farms, LLC Full timeKey ResponsibilitiesAs a Front Desk Supervisor, you will be responsible for supervising front desk staff to ensure that they provide exceptional customer service. You will also be responsible for creating and implementing daily sales strategies to drive revenue growth. Additional responsibilities may include handling guest relocations and preparing daily...
-
Guest Services Specialist
13 hours ago
Asheville, North Carolina, United States Biltmore Farms, LLC Full timeKey ResponsibilitiesThe ideal candidate will be professional, proficient, and proactive in recognizing guest needs, exceeding expectations every day. They will possess excellent communication skills and be able to speak the primary language(s) used by guests who visit the workplace.
-
Guest Services Associate
2 weeks ago
Asheville, North Carolina, United States Hulsing Hotels Earth Fare Accucare Full timeJob DetailsJob Location Asheville Racquet Club South - Asheville, NC Position Type Full-Time/Part-Time Job Category Customer Service Description Are you looking for a fun, upbeat, and family oriented environment? Look no further, the Asheville Racquet Club-South is full of energetic and happy members and staff. It is a decently fast paced environment with...
-
Insurance Services Coordinator
19 hours ago
Asheville, North Carolina, United States Rebecca Sandoval - State Farm Agent Full timeAbout UsAt Rebecca Sandoval - State Farm Agent, we pride ourselves on delivering exceptional customer experiences and helping our customers achieve their goals. As a Customer Relations Representative, you will play a key role in building strong relationships with our customers and providing them with personalized solutions that meet their unique needs.Job...
-
Nutrition Services Director
2 days ago
Asheville, North Carolina, United States The Laurels of Summit Ridge Full timeThe Laurels of Summit Ridge is a healthcare organization dedicated to delivering exceptional care and services to its guests. As a Dietary Manager, you will play a vital role in ensuring the nutritional well-being of our residents.The Dietary Manager acts as the connecting agent between the clinical team and the kitchen staff, responsible for preparing and...