Customer Service Representative
4 weeks ago
Cleco Corporate Holdings LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring a positive customer experience.
Key Responsibilities- Provide top-notch customer service through various channels, including phone, email, and in-person interactions.
- Resolve customer complaints and issues in a fair and timely manner, ensuring customer satisfaction and loyalty.
- Process customer transactions, including payments, billing, and permitting, with accuracy and efficiency.
- Assist customers with inquiries, issues, and billing needs, providing clear and concise information and solutions.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
- Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with industry trends and best practices.
- Secondary/High School Diploma
- 1+ years of related experience in customer service or a related field
- Cash handling experience required
- Strong business acumen and knowledge of the utility industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
Cleco Corporate Holdings LLC offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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