Shift Leader

6 days ago


Providence, Rhode Island, United States Insomnia Cookies Full time

As a key member of our bakery team, you will be responsible for leading our nighttime operations and ensuring a smooth customer experience. Your hands-on leadership style will involve building orders, suggestive selling, baking, and interacting with customers, as well as taking pride in knowing that your expertise contributes to a productive and fun night for your store. Some of our sweet perks include flexible part-time work schedules, pay on demand, paid vacation and sick time off, interactive training & mentorship, pet insurance for your furry loved ones, job stability with a rapidly growing and reputable company, achievable growth/promotion opportunities, and employee discount and FREE cookies with every shift. Your responsibilities will include providing incredible customer service and quality products to all of our guests, supporting store leadership by maintaining operations during your shift, prioritizing and delegating tasks for baking, cashiering, packaging, and cleaning, and providing a safe, clean, working environment for our guests and staff. We are looking for someone with at least 1 year of working experience in a customer service focused role, point of sales systems experience, outstanding communication, time management, and people skills, and the ability to lead-by-example and motivate others. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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