Commvault Support Specialist

3 weeks ago


Washington DC USA, United States Merge IT LLC Full time
Job Title: Commvault Support Engineer

We are seeking a highly skilled Commvault Support Engineer to join our team at Merge IT LLC. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients in Washington, D.C.

Job Summary:

This is a fantastic opportunity to work with a leading enterprise-level client in the Washington, D.C. area. As a Commvault Support Engineer, you will be responsible for providing on-site technical support to the Commvault Storage environment. You will work closely with our clients to identify and resolve technical issues, ensuring the smooth operation of their backup and recovery systems.

Key Responsibilities:
  • Perform daily administration of the CommVault environment
  • Review backup reports to identify and resolve failures
  • Collect and analyze data about the current CommVault environment
  • Review customer policies and procedures to ensure alignment with CommVault standards
  • Fix and optimize backup/restore throughput issues
  • Develop solutions to complex data movement challenges
  • Own and resolve trouble tickets
Requirements:
  • 2+ years of backup administration experience, preferably with CommVault Simpana
  • Practical experience in data and information life cycle management, disaster recovery, and software performance tuning
  • Exposure to hardware devices such as Storage Arrays, Storage Area Networks, Servers, and NAS devices
  • Ability to logically solve IT issues with confidence
  • Ability to communicate technical information in business terms
  • Advanced administration and fixing Windows server environments
  • Experience with virtualization on Hyper-V, VMWare, and/or Citrix Xen Server
  • Previous experience with other backup software and concepts
Why Choose Merge IT LLC?

We are a team of talented and ambitious professionals dedicated to delivering top-quality IT talent to our Fortune 100 clients. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a motivated and experienced Commvault Support Engineer looking for a new challenge, we encourage you to apply.



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