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Service and Support Professional

2 months ago


Baton Rouge, Louisiana, United States Getinge USA Sales, LLC Full time

Unlock Your Potential in Bioprocessing

Getinge USA Sales, LLC is a world leader in bioprocessing, developing and supplying advanced bioreactor systems for the production of vaccines, antibodies, tissues, bio-pharmaceuticals, nutraceuticals, and biosimilars in the Pharmaceutical industry. We are seeking a highly skilled Field Service Technician to join our team in the Central Territory.

Key Responsibilities:

  • Determine the cause and repair of malfunctioning equipment, send in for repair, and testing of the repaired equipment according to manufacturer's specifications.
  • Respond and complete service visits in a timely and professional manner.
  • Research and develop solutions outside of company products, in regards to service work being performed.
  • Take care of service calls with customers, distributors, and internal stakeholders.

Requirements:

  • Reside near a major airport within the territory, which includes UT, CO, AZ, NM, TX, KS, OK, MO, AR, LA, MS, AL, GA, and FL.
  • Ability to travel extensively within the territory.
  • Strong problem-solving skills and ability to work independently.
  • Excellent communication and customer service skills.

About Getinge USA Sales, LLC:

We exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.