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Client Relations Specialist

2 months ago

Gadsden, Alabama, United States Todd Davis - State Farm Agent Full time
Job Overview

ROLE SUMMARY:
Todd Davis - State Farm Agent is in search of a detail-oriented and proactive professional to handle administrative responsibilities and assist insurance agents in acquiring and retaining clients. As an Account Associate - State Farm Agent Team Member, your meticulousness, commitment to client engagement, and sales orientation will prepare you for this dynamic role. Your efforts as a driven individual who excels in a high-energy setting will open doors for career advancement and increased earnings.

KEY RESPONSIBILITIES:

  • Develop and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, precise, and courteous customer service, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Employ a customer-centric, needs-based evaluation approach to inform clients about available insurance products.
  • Utilize effective communication skills to adeptly address customer needs while fostering business growth.

REQUIREMENTS:

  • Strong dedication to customer service excellence.
  • Previous sales experience is preferred (including roles in outside sales, inside sales, retail sales, or telemarketing).
  • Ability to obtain a Property and Casualty License.
  • Ability to secure a Life/Health License.
  • Capability to meet mutually established marketing objectives.
  • Interest in promoting products and services tailored to customer requirements.

COMPENSATION AND BENEFITS:

  • Base salary plus commission and bonuses.
  • Paid time off, including vacation and personal/sick days.
  • Opportunities for professional growth and advancement within the agency.