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Account Management Professional

1 week ago

Holland, Ohio, United States Orkin Full time

We're looking for an Account Management Professional to join our team at Orkin. In this role, you'll be responsible for managing customer relationships, ensuring that every interaction is a positive one.

Key Responsibilities:
  • You will be the primary point of contact for customers, handling their inquiries and concerns in a professional and empathetic manner.
  • You will work closely with our technicians to schedule appointments, confirm details, and follow up on completed services.
  • You will maintain accurate records of customer interactions, including call details, dispositions, and payments.
  • You will participate in quality assurance processes to ensure that customer satisfaction is consistently high.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow in your career.
  • The chance to work with a dynamic team that's passionate about delivering exceptional service.