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Support Associate

1 month ago


Alpharetta, United States Chico's Full time
Job Summary

We are seeking a highly motivated and detail-oriented Support Associate to join our team. As a Support Associate, you will play a critical role in ensuring the sales floor is well-stocked and visually appealing, while also providing exceptional customer service.

Key Responsibilities
  • Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.
  • Ensure new products are properly merchandised and represented in a timely manner.
  • Correctly enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and complete store-to-store transfers and Locate requests.
  • Participate in pricing changes and markdowns, and assist with visual directives, including floor sets, window changes, and visual presentations.
  • Model and support the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
Requirements
  • High school diploma or equivalent.
  • Previous stock or cashier experience preferred.
  • Excellent communication and customer service skills.
  • Ability to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
Working Conditions

This position requires the ability to work in a fast-paced environment, with frequent standing, walking, and lifting up to 50 pounds. Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.